By its nature, annual planning is always a combination of some best-guesses and loose commitments to a possible year ahead.
Emphasis on “possible” year ahead — we know, 2021 feels tenuous. Still, we bet the pressure is already on to set your projects and budgets for an unpredictable world.
But are you ready to commit to a CX plan for 2021?
Download our eBook for 5 things to consider as you look to the year ahead. Think of them as your stakes in the ground — giving you, your team, and your organization some much needed bearings.