Infographic: should you use emoticons at work?
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Infographic: should you use emoticons at work?

June 2, 2014


Language is a constantly changing topography for communication, and it’s morphing faster than ever with the help of texting. A few years ago, one would not dream of even seeing terms like omg and lol outside of a mobile window, but now it’s sprouting up everywhere, along with emoticons. If you’ve ever considered using emoticons, at your workplace, you’re not alone – at least 75% of workers find this acceptable.

According to a survey of 1015 employees conducted by Kelton Global between March 21st and April 1st of 2014, 81% of workers have a hard time communicating accurate emotions using digital technology. This has probably resulted in a number of misleading emails. As a result, most workers choose to use emoticons (also known as emojis) to expressive positive emotions (64%) and not negative emotions (3%). Another common trend for emoticon types: men like to use the “thumbs up” emoji while women prefer the “smiley face” emoji – both denote positivisms.

Of course emoticons are not the only noticeable change in the grammar landscape. Many users are now debating how many exclamation marks to use to end a polite sentence when no negativity is implied. Evidently, the popular answer is at least one.

So, if you’re still on the fence when it comes to emoticons, aka emojis, check out this infographic below.

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